Debra Oselett - Tips for Working as a Practice Administrator

Debra Oselett is currently serving as a practice administrator, which is a position she is more than equipped to handle. She has more than twenty years of managerial experience, and she has operated her own successful accounting business. Here are some useful tips for professionals who are working as practice administrators, or want to in the future.

You need to be able to manage employees. Debra Oselett is currently managing a medical staff of forty employees, and she is also responsible for developing and implementing important policies around the office. Practice administrators need to be able to coordinate their staff members in order to keep the office running smoothly, which is their main responsibility. Strong leadership skills are required.

In addition to managing staff members, you need to be able to manage the office as a whole. This is why most practice administrators have a background or education related to finance. Budgeting, inventory controls, and general accounting are responsibilities that a practice administrator will have to undertake, and it’s necessary in order to get the office running as efficiently as possible from a financial standpoint.

Learn how to communicate. Communication is the key for any professional in a leadership position, and it’s especially important for a practice administrator. Not only will you be expected to communicate with the various staff members of your office, but you’ll also have to communicate with different departments to get information you need. This is all a part of the office coordination process.

Debra Oselett knows how to manage employees, manage office finances, and she has strong communication skills in order to coordinate staff members and departments.

Debra Oselett - Useful Tips for Professional Leaders or Managers

Debra Oselett is a dedicated individual with the drive to succeed no matter the endeavor placed before her. She is currently serving as a practice administrator for a medical office, which is a position she has held for almost a decade. She is responsible for many of the daily administrative duties that go along with running a medical office, including developing and implementing important policies. Before starting the position in 2008, she operated her own business called Balanced Pennies, which offered full accounting services to small businesses. She understands what it takes to manage an office, and what it takes to lead others down the path toward professional success.

Debra Oselett understands the difficulties that come with being in a leadership or management position in the work place. She has over twenty years of management experience, and she knows how to enhance performance amongst her employees. In her current position, she oversees and coordinates a staff consisting of forty members on daily basis, along with other management duties as well. Here are some useful tips for other professional leaders.

In order to be a successful leader, you have to learn to manage with understanding. As a manager, your employees will have to come to you with both good and bad news, which means you need to be approachable in order to get updates fast. Unfortunately, bad news can be the most important information you receive during the day because the faster you get to it, the faster you can fix it. Don’t get overly upset when mistakes are made; take the opportunity to learn.

Successful leaders and managers will also be able to adequately provide incentives for better work. This requires that you figure out what your employees want, or how best to motivate them to do perform their jobs at a higher level. Often, managers don’t have the ability to raise employee wages, but they do have the opportunity to provide other ways to compensate people for the amount of work they put into a task.

Lastly, a successful manager will be able to display trust in their employees. As any professional in a leadership position already knows, trust is the key to motivation; if your employees don’t feel trusted, their motivation will be lacking and work productivity will suffer as a result. Be careful not to micromanage your employees as they complete daily tasks, but always be available to answer questions or offer guidance when it’s called for. There is a fine line between managing and micromanaging, which often depends on your employees and how they work best.

Debra Oselett, as a practice administrator, understands the value of strong leadership without being too overbearing. She strives to find the balance between solid management practices, but allowing her employees space to complete their tasks on their own.

 Debra Oselett - Management Tips for Professionals in Any Field 

Debra Oselett is a dedicated individual with the drive to succeed through her career, and help people in the process. She is currently serving as a practice administrator, or medical administrator, for an office consisting of forty staff members. She has been working in the position since 2008, when she sold her accounting company called Balanced Pennies. She started the company in 1998, and it gave her the experience she would need in order to manage a major office. Being an accountant has given her a respect and understanding of the need to budget, take inventory, and figure out ways to run a business as efficiently as possible.

For some, being a manager or professional leader can be difficult. Throughout her twenty years of experience, Debra Oselett has realized what it truly means to be a manager, implement policies, and essentially be responsible for all staff members. Her management skills enhance performance within her office. Here are some useful tips for managers or professional leaders in any field.

If you want to be a successful manager, you need to be able to lead through example. Your employees and staff members will be looking to you as their example of how to conduct themselves in the work place, which includes communication, work ethic, and your ability to take direction. Set an example for your employees that you would want to witness from your own manager, and understand that this is one of the best ways your employees can learn.

In addition to leading by example, you need to lead with compassion. Being approachable is extremely important as a manager because it means your employees are comfortable coming to you with problems, mistakes, or concerns. The more understanding you are when the situation calls for it, the more approachable you’ll be to your staff. For example, if someone comes to you with a mistake, don’t get upset; simply use the opportunity as a learning experience so it doesn’t happen again.

Lastly, make sure that your staff feels like you trust them with their responsibilities. A major mistake that a lot of managers make is that they don’t display trust. This tends to decrease productivity throughout the office due to micromanagement. Trying to control every aspect of a person’s job is an obvious sign you don’t trust them, which will also result in a lapse of motivation. Trust your employees to get their tasks completed on time, and up to the right quality standards.

Debra Oselett understands the importance of her position as a practice administrator, and she also understands that the role comes with active management responsibilities. She works hard in order to implement policies that will ensure that her office runs as efficiently as possible, and helps as many people as it can along the way.

Debra Oselett - System Administration

As Debra Oselett and other veteran administrators and managers know, systems administration is a crucial part of an office administrator’s role. This position involves far more than just knowing how to set up and maintain a company’s computer servers and networks. It encompasses fixing technology that breaks down, managing backups, and monitoring performance, all while maintaining a cool head.

Systems administration is one aspect of a medical practice administrator’s job, but it is one on which the operation of the office rests. There are some practical tips that those individuals responsible for systems administration should always remember. Making backup copies of vital files that have been edited and applying technology changes to a test system before permanently changing anything is a good way to avoid permanent data losses.

 Administrators should also avoid making any serious program changes before they are leaving work for an extended period of time. Another intelligent step is to practice disaster recovery plans to be fully prepared if and when an actual disaster occurs. Procedures that are repeated more than three times should be automated to save time and prevent future complications.

Experienced medical practice administrators, such as Debra Oselett, are highly knowledgeable in systems administration as that is often a key component of office management. Medical administrators who are also responsible for systems administration need to be focused, attentive to details, proactive, and willing to acknowledge and examine their own mistakes. Because of the emphasis on technology in office administration, systems administration has become an important component of what makes a successful medical practice administrator.


Debra Oselett - QuickBooks Accounting Seminars

Capable and accomplished medical practice administrators like Debra Oselett, of Rochester Hills, Michigan, are familiar with QuickBooks accounting systems, software, and seminars. Because of QuickBooks’ trusted brand, medical administrators often take extra courses to be as familiar with the program as quickly as possible.

The QuickBooks accounting program is designed to assist office managers and administrators in reducing financial mistakes and improve data accuracy. QuickBooks seminars teach office administrators how to use the program to manage functions such as: organizing, filing, and storing company’s financial information; create professional invoices, receipts, and purchase orders; keeping track of accounts payable and receivable; construct detailed financial reports for the company; and providing shortcuts using the QuickBooks program for functions, features, and menus.

QuickBooks seminars are also designed to help administrators prepare the company’s taxes in accurate, simple, and timely fashion. The QuickBooks seminars are also taught by experienced instructors who are current in their field, and in adult instruction strategies so they can present complex material in a clear and concise fashion.

Many medical administrators like Debra Oselett are very knowledgeable in QuickBooks accounting amongst other accounting programs, as that knowledge is vital to excelling at their position and benefiting the medical office, clinic, or hospital they work for. QuickBooks is one of the more popular business accounting programs because it saves administrator’s time, provides a long-term accounting solution, streamlines and simplifies accounting procedures, is easily developed to suit the needs of an individual practice, and saves practices money. Administrators are wise to learn the QuickBooks accounting method for their medical practice.


Debra Oselett - Implementation and Maintenance of Patient Portals

Successful and experienced medical practice administrators like Debra Oselett, understand the importance of technology and the impact it has on medical practices, especially in regards to building a digital relationship between doctor’s office and patient. One of the most popular methods to create this digital relationship is through the implementation of patient portals.

Patient portals give the patient and doctor’s office access to patient records and healthcare information at any time. Because of the legality and confidentiality of the patient’s records, medical practice administrators must be current on new ways to maintain the security of this sensitive information. Once that security is in place, the patient portal functions as a mode for 24/7 access to patient information from any location.

The patient portal is designed to encourage patients to stay updated and to be proactive in their healthcare. The meaningful use incentive, established in 2009 as part of the Health Information Technology for Economic and Clinical Health Act (HITECH) allows health care providers to show meaningful use of certified Electronic Health Records (EHR), which in turn earns incentive payments for eligible providers. The patient portal is one part of the meaningful use incentive. 

The implantation of patient portals requires multiple steps and party involvement; it is also contingent on the complexity of the office’s network and technology systems. The key figures involved in the patient portal creation are: the physicians/clinicians, privacy and security officers, legal advocates, patient advocates, information technology, and marketing staff. In order for the creation and eventual rollout of the patient portal system, all of these parties must be in close communication throughout the process. Proper communication between all of these parties helps to ensure a smooth process, as well as a good experience for patients.

As there are many patient portals systems to choose from, the doctor’s office and key personnel must determine which system is the right one for their environment. Patient portals must be in compliance with federal and state laws, but after that, the office can determine if the portal should determine who will be using the system and in what ways. These patient portals are also often found most effective when they are customized to fit the specific needs of each individual doctor’s office. 

Debra Oselett and other skilled medical practice administrators have successfully implemented multiple patient portal systems during their careers. These skilled medical professionals know that for positive implementation of a patient portal system, it needs to be, above all other qualities, user-friendly and intuitive. Timelines, content, testing, information governance, and authentication are absolute necessities. A patient portal should, if done correctly, give patients the confidence and desire to take a more active role in their own healthcare concerns and needs. 


Debra Oselett - Medical Office Budgets

Many successful medical practice administrators, like Debra Oselett, know that one of the core components to running a profitable medical office or business is to be superior at budgeting. Budgets serve as a measurement for doctors and staff to evaluate financial performance and identify operational concerns that need further attention.

One method of medical office budgeting that emphasizes clarity is the process of separating the variable revenues, those streams that change month to month, from the fixed revenues, those that are more consistent on a monthly basis. The office administrator can look at all large revenue streams and group them initially in larger categories; eventually, these larger categories can be dispersed into smaller, more specifically labeled groups. The administrator will look closely at the revenue streams and examine the adjustments to revenue in particular, due to the regularity of collecting much less than the amount charged to insurance companies. Additionally, this step is also one that addresses any refunds credited to clients.

The second aspect of this budgeting approach is the evaluation and record of expenses. Keeping track of expenses can be difficult, but is an important part of proper budgeting. Knowing how much is being spent helps you to learn where it is being done so in excess. An administrator for example, will divide the expenses into variable and fixed sections. Typically, the difference between these two categories can be determined by examining what expenses would terminate if the medical office were to close for a month. Expenses involving staff (clinical ad office), utilities, maintenance, and office supplies would therefore count as variable expenses.

 Fixed expenses include those that would be unchanged if a medical office were to close for thirty days. These expenses many include advertising expenses, loan repayments, fixed management salaries, subscriptions or dues, and lease payments. The breakdown of variable and fixed expenses will vary from medical practice to medical practice.

The next step involves that office administrator defining the net income, or the total expenses subtracted from the total revenues. The net income is what determines the profitability of the medical practice or office.

Office administrators like Debra Oselett who desire a successful, profitable office and practice always create a budget, follow it, but also revisit and revise it if necessary every year. Forecasting revenue and expenses can also help a savvy office administrator better prepare and create the yearly office budget. Administrators often look to technological platforms to make the process of recording and using revenue and expense information more readily and easily. Also, monitoring the budget of a frequent basis can keep the administrator apprised to how close or far the practice is from the forecasted budget. Finally, many administrators also keep a line of credit available to help alleviate any unexpected cash flow issues.


Debra Oselett - Reasons To Become A Practice Manager

Debra Oselett has been working as a practice manager for several years. She enjoys working closely with people and helping practices become more organized and function better. If you are looking for a rewarding career, consider the many reasons to become a practice manager.

Improve A Practice

If you are aware of a practice that needs your help, it may motivate you to become a practice manager. You need to have the desire to want to improve a practice and the knowledge to make it happen.

Improve The Lives of Others

When you work as a practice manager you will be doing things to improve the lives of the people who work in the practice and the patients who go there for care. You should be dedicated to improving the lives of everyone you work with.

Enjoy The Work

When you decide to become a practice manager, you need to enjoy the actual work. You may spend a lot of time working with people, planning meetings, sitting behind a desk and doing other similar tasks. If you do not enjoy this type of work, you may want to consider a different career. If you do enjoy it, you may thrive as a practice manager.

Becoming a practice manager has allowed Debra Oselett to help people and make a living doing something that she loves. If you are thinking about becoming a practice manager, consider the benefits and reasons you may want to move forward and pursue such a career.

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Debra Oselett - Obtaining An  Accounting Degree In College

Debra Oselett works as a practice manager. She attended college and graduated with a degree in accounting. An accounting degree can open the door to many different kinds of careers. If you are interested in working in accounting, these tips can help you obtain your accounting degree.

Complete Prerequisites

Many colleges require you to complete some basic classes or core work before you can start focusing on your accounting degree. These classes usually consist of math and science classes as well as some English classes. Your college advisor can help you decide which courses you need to take first.

Find The Right Classes

When you are attending college there are often many different kinds of accounting classes that you can take. You may only need to take a few of them to earn your degree, but if you can take extras, you may want to consider it so you can learn more valuable skills.

Get Good Grades

You want to do well in college so you can find a job after you graduate. You should stay focused on your degree and avoid any distractions. Your employer may look at your grades when it comes time to hire you.

If you want to work in a career field that requires an accounting degree, you will need to attend college. Debra Oselett is thankful for her accounting degree and loves working as a practice manager. The above tips can help you find a job you love too.

Debra Oselett - The Importance Of Volunteer Work

Debra Oselett has always been passionate about helping others. She tries to volunteer with several different charities and organizations, including Meals on Wheels, the Grace Center Of Hope, Rescued Treasure, and Volunteers Of America. Make sure you are aware of the importance of volunteer work.

Helps Others

There are many people that need help with many different things in life. They may not have a home or enough food, they may need clothing or help paying their doctor bills. There are charities that help people with all different types of needs and when you offer to help, you can make a difference in the life of someone else.

Improves The Community

When the people in a community are happy and cared for, the community can become a better place. When you help others you are also doing your part to improve your community and make it better.

Rewarding Experience

Knowing you have helped make someone’s life better can be very rewarding. If you are lucky enough to have a good life and want to do something to make sure others do as well, volunteering may be the answer. Helping others will make you feel good and let you know you have done a good deed.

If you are looking for a way to help people, you should consider volunteering with a charity or organization in your area. Debra Oselett finds volunteer work very rewarding and knows how important it is for the community.

Debra Oselett - Starting A Small Business

Debra Oselett owned her own small business called Balanced Pennies. She enjoyed owning her own business and working with people and was able to operate successfully for many years. If you are interested in starting your own small business, these tips can help.

Have A Plan

A business plan is necessary to operate your business and to get help with other aspects of it. Investors and banks may want to see your business plan before they agree to give you funding or help you start your company.

Secure Financing

You should talk to a bank about financing for your business. You will have start-up costs and if you don’t have any cash set aside to open the business, you may need to get a personal loan or a small business loan.

Find A Location

When you are ready to make your dream business a reality you will need to have a location to open it. You should choose a location with a rent or purchase price you can afford and that is in a good location. Keep in mind that you want to choose an area that is easy to get to and close to other things.

Debra Oselett knows that starting your own business can be challenging, but it can also be rewarding. Don’t let the obstacles discourage you and keep working towards your dreams and you will be able to operate a successful small business.

Debra Oselett - The Changes Medical 

Practices Currently Face

Debra Oselett started working as the practice administrator of a private medical facility in Rochester Hills, Michigan in 2008. She founded her own accounting firm after completing her studies in accounting at Oakland Community College and worked to help small businesses maintain their records. Debra Oselett is experienced in using both Peachtree/Sage, and QuickBooks accounting software. Here are some important changes medical practices are currently facing.

Preparing for the Future

In the last few years, there have been several changes in the healthcare sector in the United States. As the country’s baby boomers come of age, the pressure has fallen on the hospitals to meet the ever-growing demand. At the same time, while working hard to meet the demand of the population, hospitals are facing challenges in how they are paid. Compensations are moving from a fee-for-service system to a system that is based on results and quality of care provided by the hospital. With patient satisfaction playing a crucial role in the way medical practices are paid, practice administrators are making it a top priority to ensure patients are fully satisfied.

To cater for their patients, hospitals are going all out to ensure they create an environment that attracts more clients. With studies showing that more women than men make healthcare decisions in the family, one hospital recently built an 18,000 square foot center with spa-like robes and atmosphere to attract more clients. Another children’s hospital has built a huge facility that includes an all-grade school for inpatients, play areas, and therapeutic gardens.

This puts a huge responsibility on practice administrators to find ways to make the practice a success. Debra Oselett constantly sits down with key players in the practice to discuss upcoming improvements to the medical practice.

Debra Oselett - Helping the Poor and Needy

Debra Oselett is an experienced practice administrator at a private medical facility in Rochester Hills, Michigan. She studied accounting at Oakland Community College and founded Balanced Pennies, an accounting firm that worked with small businesses. Debra Oselett likes to help the needy when she is not busy dealing with the challenges of the healthcare industry. She is a volunteer for Meals on Wheels, an organization that provides food to the needy. She believes that volunteering for worthy causes is one way she can get involved with the community and give back to make it a better place for others. She believes in taking an active role in making positive changes in Oakland County, a decision that has helped her to volunteer for worthy causes.

Meals on Wheels is an organization that delivers hot meals to the disabled and elderly who have no way of cooking on their own. Though the organization is quite well-known in several places, its presence in Oakland County was not too prominent. This prompted Debra Oselett to volunteer for the organization in order to help the elderly and disabled in the Oakland community. The organization depends on volunteers in different communities across the United States to work with them so as to provide universal access to food for the elderly and disabled.

Debra Oselett knows the importance of volunteering for organizations such as Meals on Wheels as it helps provide a hot meal to those in need. She believes that volunteering to help out organizations like Meals on Wheels can help make a huge difference in the lives of people.

Debra Oselett - How to Get Patients to Use Patient Portals

Debra Oselett is a practice administrator working at a private medical practice in Rochester Hills, Michigan. She studied accounting at Oakland Community College and founded her own accounting firm where she worked for ten years before making the switch to become a practice administrator. She is experienced in using patient portals and knows the importance of getting patients to use patient portals. She has trained her staff to use patient portals but knows how frustrating and challenging it can get to try and get patients to engage with the patient portal. Here are some tips you can use to get your patients using the portal.

Bulk Enrollment

If you are having trouble getting patients to sign up to use the patient portal, you might want to put the email addresses of all your patients who haven’t yet enrolled in the patient portal and upload them into the system. However, you can only do this if your system has a bulk upload feature. Once you do this, you can send a series of emails to the patients and encourage them to choose a username and password for their account. If your system allows you to assign usernames and temporary passwords, you might want to do that, and send them a series of emails showing them how to access the portal. You will need to be aware that by using this tactic, some of your emails might end up in your patients’ spam folder.

Debra Oselett has hands-on experience in using the patient portal and encourages patients at the practice to use it.

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Debra Oselett - Two Skills Practice Administrators Should Develop

Debra Oselett has been a practice administrator since 2008 and has developed various skills that have helped her in her job. She started working in the accounting business after taking accounting classes at Oakland Community College. Debra Oselett also founded her own accounting firm and worked to help small businesses with maintaining their records. After working in her own accounting firm for ten years, she took up a job as the practice administrator at a private medical practice in Rochester Hills, Michigan. Being a practice administrator is a challenging task. Here are two skills practice administrators should develop.

Stay on Top of Trends

Practice administrators will have to broaden their awareness, network, sensitivity, and resource base if they want to be successful at their jobs. If you are a practice administrator, you might want to explore other fields and industries and learn from them. A good idea would be to read business books, blogs, and other material that can help you know how to identify trends and prepare yourself for change.

Be a People’s Person

People are your greatest assets, and it is important that you learn to work with people. Encourage, coach and mentor your employees. You might also want to develop your technical skills so that you can perform better in the office. You might want to take part in corporate wellness programs, and other financial education programs to be able to help your employees. Showing your employees, you care about them and value them will help you be a better practice administrator.

Debra Oselett founded her own accounting firm and worked to help small businesses with their records becoming a practice administrator.

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Debra Oselett - Three Common Challenges of Contemporary Practice Administrators

Medical facility administrators, from those running hospitals to those running smaller private practices, like longtime professional Debra Oselett, are faced with a new set of challenges, those they didn’t haven’t had to deal with before as part of the medical industry in the United States. Oselett has helped her practice adapt to the changing medical industry by working to overcome the following three challenges and more every day:

  • Improve efficiency and patient care with technology. Debra Oselett looks for ways to upgrade her practice’s facilities at all times. She has to be very careful about which technologies to invest in, however, because the most sophisticated technology in the world won’t necessarily improve patient experience, care, and efficiency of the facility as a whole. Oselett has to ask herself how a new investment would greatly improve patient care quickly,
  • Manage Medicaid and Medicare. President Barack Obama changed the way that the healthcare industry works with his massive overhaul of the healthcare insurance industry. Debra Oselett and administrators like her have been rushing to adapt to the new changes and the many challenges that millions of people with new healthcare insurance pose to their facilities.
  • Compete for talent. Many young people looking for careers have heard about the healthcare industry’s need to talented individuals, and have flooded educational institutions of all kinds to get the education they need for these jobs. The key for administrators of medical facilities today is to attract the best talent they can find to compete with other facilities over the long-term.

Debra Oselett has worked to meet these challenges head-on with her staff and the medical professionals working at her private practice.

Debra Oselett - Proficient User of Peachtree/Sage Accounting

Debra Oselett is a skilled, experienced, and proficient user of Peachtree/Sage Accounting software in her job as the practice administrator for a local private practice in Rochester Hills. Oselett got her start in the professional world as an accountant, taking her extensive training at Oakland Community College with her to help found an accounting business that helped many other small businesses get ahold of their finances. As her skill using this software grew, she knew that she could apply her knowledge to any other job in the future. She attended seminars on how to use the program and her knowledge grew.

Debra Oselett made a point to study and use Peachtree Accounting because of its widespread use in the business community. Originally launched in 1978, it has been improved upon and worked through time and time again by Peachtree’s many skilled developers. Debra Oselett has many years of experience working with the program, and loves to teach others how to use it. One reason for this is because it makes accounting and running accounts receivable and accounts payable departments much easier. Peachtree was introduced to many users when it was included with the launch of IBM’s first personal computer in 1981. Since then, Peachtree continues to be one of the most relied-upon accounting and finance programs in the world.

Debra Oselett constantly challenges herself to learn about the shifting technology surrounding her profession as an accountant and practice manager for a local private medical practice in Rochester Hills, Michigan. She hopes that she can continue to provide solutions for doctors, patients, and medical staffers with the program long in the future.

Debra Oselett - Working to Improve Health and Security with Meals on Wheels

Debra Oselett works as a practice administrator for a local private medical practice in Rochester Hills, Michigan. When she’s not trying to streamline the healthcare process to provide more services to more people in her community as a practice administrator, Oselett also volunteers in her community to help Meals on Wheels improve the elderly population’s overall health and security in Oakland County. Oselett sees it as her duty to give back to the community that has given her such opportunity and success over the years. Since 2008, Oselett has fueled positive change at her private practice and the community as a whole.

Meal on Wheels has been delivering hot meals to elderly and disabled populations across the United States for decades. In Oakland County, it is a well-known establishment that draws many volunteers like Debra Oselett and other community leaders who want to do well in their area. According to the Meals on Wheels website, 83% of their recipients say that the service helps them improve their overall health, and 86% of their recipients say that their services help them feel more secure. Meals on Wheels provides excellent nutrition, health, and security to all of its recipients in the Oakland County area, and Debra Oselett is happy to help.

Debra Oselett volunteers for Meals on Wheels and other community organizations because she wants to make a lasting contribution to the community, one that has supported her and her job since 2008. She continues to give back as much as she can to establish a strong link to those who need her help throughout Oakland County.

Debra Oselett - Three Essential Skills of a Modern Practice Administrator

Debra Oselett is a practice administrator working for a medical office in Rochester Hills, Michigan. She has developed an increased awareness of accounting best practices and how to manage patients and customers over the years after earning accounting certifications from Oakland Community College. Here are three essential skills that all modern practice administrators have to possess to be successful in the medical industry:

  • Stay connected with the medical community. Broaden your resource base in the medical industry and stay up with the most current news. Debra Oselett makes a point to stay in contact with industry insiders and medical news publications so that she can make adjustments to her practice’s policies to stay ahead of the curve on many rising and new issues before they can have a negative effect on her practice.
  • Develop people skills. For Debra Oselett, her greatest assets as the practice administrator are the people in her staff. Because the medical industry is on the cusp of major changes to insurance coverage and others, developing a highly-trained and skilled staff is crucial to maintaining the ability to stay ahead of medical practice trends.
  • Embrace change and move it forward. Again, as the medical industry changes over the coming years, practice administrators have to not only be prepared for the changes, but they also have to be advocates for making those changes.

Debra Oselett has found success as a practice administrator in Rochester Hills, Michigan. She has helped her practice and her staff rise to the challenge of changing healthcare policies and has prepared the business for the next decade.